The American Customer Satisfaction Index (ACSI) attempted to measure the satisfaction of smartphone users in the United States

To be more precise, the first five devices that earned the best reviews include only Samsung models, and the first place is taken by three models at once: Galaxy Note10+, Galaxy S10+ and Galaxy S20+. Each of them earned the maximum score of 85 points out of a possible 100. Next are the Samsung Galaxy S20 and Galaxy A20 with 84 and 83 points, respectively. Five smartphones scored 82 points each: the Samsung Galaxy S10, Apple iPhone 11 Pro, iPhone 11 Pro Max, iPhone X and iPhone XS Max.


Taking the brand's total score, Samsung managed to score 81 points, the same as last year. But the South Korean company was the first, because Apple's total score dropped to 80 points, which puts Apple in second place, next to Motorola (recall, this brand is owned by Lenovo) and Google, which also earned 80 points each.


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