Best Banks in New Zealand

Are you a newcomer to New Zealand and in search of the best banking options? Or maybe you're a long-time resident looking for new financial services? Either way, navigating all the different banks can be overwhelming. That's why we've put together this guide to help you find the perfect bank for your needs! We'll cover everything from customer service to technology and convenience, so keep reading to discover the best banks in New Zealand.


In New Zealand's banking landscape, Westpac is considered one of the most preferred options due to its comprehensive offerings. Moreover, it has established itself as a reliable and trustworthy bank, having operated within the country for over 150 years.

An exceptional aspect of Westpac is its online banking platform that permits clients to manage their money at any time and place. The platform has an intuitive and user-friendly interface which simplifies its usage making it approachable for everyone regardless of their technical expertise.

Alongside its online service offerings, Westpac also has a mobile banking option available through their application. By using the app, customers can easily keep track of their account balances or make payments. Not having enough free time for visiting a physical branch makes this option particularly convenient.

The reward plan offered by Westpac makes it an even more advantageous bank to do business with as collecting reward points is possible when using a credit or debit card to buy items which can then be exchanged in return for an assortment of prizes like flights and merchandise.

Looking for a modern bank that ensures reliable security while also prioritizing convenience and exceptional customer service? Look no further than Westpac.

TSB Bank

Owned by New Zealand citizens and servicing for more than 165 years, TSB Bank provides outstanding customer service and is deeply involved in the community as key values for this bank.

Recognizing individuals who make a difference in the community is something that TSB Bank does through its Local Heroes initiative. By highlighting this program, it becomes clear that TSB Bank takes their commitment of supporting and giving back to their communities seriously.

While TSB bank's efforts to prioritize local communities are noteworthy, it's worth mentioning that they're equally competitive in the market when it comes to offering banking products such as personal & business loans, savings account, & insurance services. Additionally, you can effortlessly access and manage your finances round the clock using their online banking platform.

Due to their impressive level of customer service TSB Bank received the Canstar Blue Most Satisfied Customers Awards for Banking in 2020 along with several other awards One reason for TSB Bank's ranking as one of the best banks in New Zealand is their commitment to providing high-quality financial solutions while also serving local communities.

Kiwi Bank

A bank named Kiwibank which was owned by the people of New Zealand became operational in the year 2002 Kiwibank stands out among other banks because it is not owned by any overseas company.

The core values of Kiwibank include sustainability and contributing positively to the community. By offering discounts for energy-efficient households through their Green Home Loans program, they show a commitment to sustainability.

Moreover, Kiwibank extends a range of personal banking alternatives comprising savings accounts and home loans, and their highly accessible and user-friendly online banking system is available to every customer.

Awards have been given to Kiwibank due to their unwavering commitment towards pleasing their customers, and the quality of the customer service provided via their call centre is a source of pride for them.

ASB Bank

The widespread popularity of ASB Bank in New Zealand is easily understandable as a wide range of financial services is available for customers with personalized options depending on their individual needs. ASB's clients have easy access to their banking needs due to more than 140 branches located throughout the country

ASB's online banking platform stands out as a top-notch service, and you won't face any difficulties while completing transactions on their user-friendly website and mobile app. A couple of clicks is all it takes for clients to transfer funds or pay their bills

The high ratings given to ASB's customer service is a testament to its consistent performance, and whenever you need help with anything related to their services they have a dedicated team ready to assist you around-the-clock.


Kiwis have been relying on BNZ or Bank of New Zealand for banking services for more than 150 years now, and for years now BNZ has remained an industry leader in New Zealand by prioritizing customer service and adopting innovative solutions.

Thanks to the mobile app offered by BNZ customers can keep track of their accounts effortlessly 24/7. With this application you can manage your finances easily by using its various features like bill payments or money transfers. Furthermore it offers an innovative experience by using AR technology that allows customers to locate nearby ATMs

BNZ's modern banking services are complemented by a suite of finance-related products including investment opportunities along with insurance solutions .These are specially designed according to specific criteria including age and financial status in order to address individual needs.

Other banks do not match up to the level of commitment to sustainability shown by BNZ. However, one of the various initiatives we have undertaken is reducing our carbon footprint by implementing eco-friendly practices in all branches throughout the nation.

For exceptional online banking options coupled with traditional banking principles focused on putting customers first look no further than BNZ.


It is clear from researching the most popular banks in New Zealand that each offers exclusive perks and services to their customers. There is no shortage of options when it comes to finding the right bank for you - whether you desire extensive digital banking resources or widespread physical locations.

Convenience and innovation are what make ASB Bank a great option for your digital banking needs, but if your priority is achieving financial growth then it could be worth considering BNZ as they provide saving account and loan options with desirable interest rates. By putting profits back into the community Kiwibank exemplifies what it means to be a local bank

One of the reasons TSB Bank stands out so much in the financial industry is because of their bespoke banking experience that offers excellent customer support, and Westpac specializes in providing inclusive finance options that suit the diverse requirements of individuals and businesses.

Ultimately, the best bank in New Zealand will depend on your individual preferences and priorities. By considering factors such as fees, accessibility, interest rates, customer service quality, technology offerings among others outlined in this article; you can make an informed decision when choosing which bank to entrust your finances with.

We hope this guide has been informative in helping you find the right banking institution that meets your specific needs!


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